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Stakeholder Engagement

Stakeholder Engagement

Building an effective and strong stakeholder dialogue is the core of keeping our business sustainable and engaging them in our sustainability strategy. Since 2013, we have been prioritizing our stakeholders and the means of communication through a comprehensive stakeholder mapping study pursuant to AccountAbility’s AA1000 SES Standard and the EFQM Business Excellence Model.
We engage with each stakeholder group on a regular basis not only to share our sustainability efforts but also to evaluate both our material issues and to consolidate their opinions and feedbacks. The various means of communication with different stakeholder groups and how we respond to their questions and concerns are provided on the following tables.
Communication Platforms with Key Stakeholders
Communication Platforms with Key Stakeholders
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Highlights of Stakeholder Engagement Activities in 2019
Highlights of Stakeholder Engagement Activities in 2019
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Materiality Analysis
Materiality Analysis
The materiality analysis is a continuous process for us, and it is significant to review our progress and assess the results annually. We engage with each stakeholder group on a regular basis to prioritize our material issues considering their opinions and feedbacks.The analysis of material topics for sustainability at CCI consists of four dimensions;

• Global and sectoral risks and opportunities
• CCI’s and TCCC’s strategic priorities
• CCI’s social, economic and environmental impacts our business and our value chain
• Stakeholder concerns and expectations

In our 2019 review and analyses, we grouped the material issues into two. The topics on the right column of the matrix are the primary issues detailed in this report. These topics are placed in the matrix according to their rate of significance for CCI and the rate of their influence on our external stakeholders we engaged in 2019
CCI Materiality Matrix
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Material Topics Along The Value Chain and SDG Mapping
Material Topics Along The Value Chain and SDG Mapping
At CCI, aligned with TCCC, we identified the areas where we can create value for our internal and external stakeholders. In order to have a broader perspective on the scope of the positive outcomes we want to reveal, we linked our material topics with the UN SDG’s (Sustainable Development Goals). We believe that the actions, projects and implementations that would take us to our corporate goals will also contribute to the 2030 Sustainable Development Goals (SDGs).
In 2019, two talents from CCI participated the Young SDG Innovators Program where the goal is to identify young talents and accelerate business innovation towards 2030 Sustainable Development Goals.
In 2019, we took part in a study with other Anadolu Group companies where SDG contributions of our Group is analyzed.
In 2019, two talents from CCI participated the Young SDG Innovators Program where the goal is to identify young talents and accelerate business innovation towards 2030 Sustainable Development Goals.
In 2019, we took part in a study with other Anadolu Group companies where SDG contributions of our Group is analyzed.
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The Way Forward
The Way Forward
In 2020, we plan to finalize CCI’s 2030 Sustainability Pledge and announce our long-term commitments.
In 2021, we aim to transform our sustainability report to an integrated report that will align our strategy, financial and extra-financial goals and in which we would like to disclose CCI’s short, medium and long-term value creation process more in detail.
Setting our climate related targets based on Science Based Targets Initiative is another sustainability agenda item we will focus on within the next few years. We aim to be a signatory of SBT as the first step within 2021.
Sustainability Governance
SECTION 2