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About Our Report

With CCI’s 12th sustainability report, we share our practices and performance results obtained during the period between January 1 and December 31, 2019 for seven of the ten operating countries: Turkey, Jordan, Azerbaijan, Kazakhstan, Pakistan, Kyrgyzstan and Tajikistan. Data and information under ‘CCI Operating Geography’, ‘Summary of Financials’ and ‘Key Financial and Operating Indicators’ topics represent all operating countries. In 2019, the coverage of the report reached 90,7% of CCI’s total production volume and 86.7% of CCI’s employees.

Standards Used

This report has been prepared in accordance with the GRI Standards: Core option. It also serves as our Communication on Progress(COP) to the United Nations Global Compact(UNGC) as well as our progress report on how we incorporate the United Nations Women Empowerment Principles (WEPs). Materiality, inclusiveness and responsiveness principles of the AA1000 Assurance Standard guide the content development process of our report.

Additionally, we measure and report our social, environmental and ethical performance using leading internationally accepted principles and frameworks adopted by Carbon Disclosure Project (CDP), the International Labor Organization (ILO), the United Nations Convention Against Corruption (UNCAC), and the Greenhouse Gas (GHG) Protocol developed by the World Resources Institute (WRI).

Verification

Same as in the last eight years, selected data in this report were independently audited for the ninth year. In 2019, the GHG emissions ofCCI Turkey Operations’ manufacturing, sales and distribution operations were audited and verified by a third-party organization to meet the requirements of ISO 14064-1, according to the International Organization for Standardization’s ISO 14064-3 2006 Standard. CCI TurkeyOperations successfully passed the audits.

As defined in the Independent Limited Assurance Report in the Performance Indicators section of this report, the selected information received limited assurance for our operations in Turkey and Tajikistan from KPMG.
As described in the CCI Reporting Guidance, included in the “Performance Indicators” section of this report, the selected information consists of total energy data, energy usage per product, total water withdrawal and consumption data, water usage per product and waste data. Within the context of this audit, data from CCI’s Turkey and Tajikistan plants for 2019 were assessed and received Limited Assurance according to ISAE 3000 Revised (International Standard Assurance Engagements) other than Audits or Reviews of Historical Financial Information.

Structure

We prepared three sections to address and respond to different expectations of our stakeholders. The first section, “Sustainability Approach” includes general information aboutCCI, our sustainability governance and approach.In the second section, “Sustainability in Review”, we summarize our programs and efforts to create value for our stakeholders by classifying them in three main groups: Customers & Consumers, People, and Community. Finally, the third section “Performance Indicators” provides supplementary technical and quantitative information about our operations for relevant stakeholders.

For our response to the Coronavirus pandemic, please visit "Our Operating Context and Value Creation" section.

Feedback

Receiving feedback from our stakeholders is vital to help us improve our practices, performance and reporting processes. We evaluate every feedback and use them to continuously for improvement purposes.

We invite our stakeholders to share their opinions, suggestions or complaints by sending an e-mail to

corporate.affairs@cci.com.tr or by calling the Corporate Affairs Department at +90 216 528 40 00, or through the ‘Contact Us’ tab on our website cci.com.tr

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